Last Updated: October 2026

Sam and Jane Foundation (“SJF”, “Sam and Jane Foundation”, “we”, “our”, or “us”) respects the privacy of visitors, donors, volunteers, beneficiaries, partners, and other users of our website.

This Privacy Policy explains how we collect, use, protect, and disclose information when you visit or interact with our website www.samandjane.org (the “Website”).

By accessing or using the Website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described in this Privacy Policy, please discontinue use of the Website.

1. Information We May Collect

Depending on how you interact with our Website, we may collect certain information that you voluntarily provide to us.

This may include:

• Full name
• Email address
• Postal or communication address
• Telephone or mobile number
• Age or date of birth, where relevant to a particular programme or activity
• Organisation or professional information, where relevant
• Information provided through contact, enquiry, volunteer, partnership, or other forms
• Donation and transaction-related information
• Information required for issuing donation receipts or applicable tax documentation
• Any other information that you voluntarily provide to us

We collect only such information as is reasonably necessary for the relevant purpose.

2. Information Collected Automatically

When you browse our Website, certain technical and general information may be collected automatically by our website hosting, analytics, security, or other technical service providers.

This information may include:

• Date and time of your visit
• Pages visited
• Browser type and version
• Device type
• Operating system
• Referring website or webpage
• Approximate geographic or technical information
• IP address and other technical information
• Website usage and interaction information

Such information may be used to understand how visitors use our Website, improve its functionality, maintain security, identify technical problems, and analyse general visitor trends.

Where reasonably possible, such information will be used in aggregated or non-identifying form.

3. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand Website usage, and support certain Website functions.

Cookies are small data files that may be stored on your device by your web browser when you visit a website.

Cookies may be used for purposes such as:

• Enabling essential Website functionality
• Remembering user preferences
• Understanding Website traffic and usage
• Improving Website performance
• Supporting security and fraud prevention
• Analysing the effectiveness of our communications and campaigns

You may configure your browser to accept, reject, or notify you about cookies. However, disabling certain cookies may affect the functionality of some parts of the Website.

4. How We Use Your Information

Sam and Jane Foundation may use the information collected through the Website for legitimate organisational and charitable purposes, including:

• Responding to enquiries, requests, and communications
• Processing and acknowledging donations
• Issuing donation receipts and applicable documentation
• Communicating with donors regarding their contributions
• Providing information about our programmes, activities, campaigns, and initiatives
• Managing volunteer applications and participation
• Responding to partnership and collaboration enquiries
• Maintaining appropriate organisational records
• Improving our Website, services, programmes, and communications
• Understanding Website usage and visitor interests
• Preventing fraud, misuse, unauthorised access, or other unlawful activities
• Complying with applicable laws, regulations, legal processes, or governmental requirements
• Protecting the rights, safety, property, and interests of Sam and Jane Foundation, its beneficiaries, visitors, donors, volunteers, and other stakeholders

We will seek to use personal information only for appropriate and relevant purposes.

5. Donations and Payment Information

If you choose to make a donation through our Website, certain personal and transaction-related information may be required to process the donation and issue an acknowledgement or receipt.

Online payments may be processed through third-party payment gateways or financial service providers.

Sam and Jane Foundation does not intend to collect or store your complete debit card, credit card, banking password, UPI PIN, or other confidential payment credentials on its own servers unless specifically required and lawfully permitted.

Payment information is generally processed through the relevant payment service provider in accordance with its own security and privacy practices.

We encourage donors to review the privacy and security policies of the payment service provider used for their transaction.

6. Donation Receipts and Tax Documentation

Where applicable, information provided by donors may be used to issue donation receipts, acknowledgements, and documents required under applicable tax or regulatory requirements.

Donors are responsible for ensuring that the information submitted to the Foundation, including name, address, PAN, email address, and other relevant details, is accurate and complete.

Where applicable, the Foundation may be required to maintain donation records for statutory, accounting, audit, tax, or regulatory purposes.

7. Communication with Donors and Supporters

If you provide your contact details to us, we may use them to communicate with you regarding:

• Your donation or enquiry
• Donation receipts and acknowledgements
• Volunteer or partnership opportunities
• Foundation programmes and activities
• Impact updates and reports
• Events, campaigns, or initiatives
• Other communications relevant to your relationship with the Foundation

Where required, you may opt out of non-essential or promotional communications by contacting us or using the unsubscribe facility provided in the communication.

Please note that we may continue to send essential communications relating to transactions, donations, receipts, security, or other services you have requested.

8. Sharing and Disclosure of Information

Sam and Jane Foundation does not sell or rent personal information to third parties for their independent marketing purposes.

We may share information where reasonably necessary with:

• Payment gateways and financial service providers for processing donations
• Website hosting, technology, analytics, email, communication, and other service providers supporting our operations
• Professional advisers, auditors, consultants, or service providers where reasonably necessary
• Government authorities, regulators, law enforcement agencies, courts, or other authorised bodies where required by applicable law
• Third parties where disclosure is necessary to protect the rights, safety, security, property, or legitimate interests of the Foundation or others

Where third-party service providers process information on our behalf, we seek to use appropriate contractual, organisational, or technical measures to protect the information.

9. Protection of Personal Information

Sam and Jane Foundation takes reasonable administrative, technical, and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure, loss, or destruction.

However, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure.

Accordingly, while we strive to protect personal information using reasonable safeguards, we cannot guarantee absolute security of information transmitted to or through the Website.

Visitors should also take appropriate precautions, including maintaining the confidentiality of their account credentials, where applicable, and using secure devices and internet connections.

10. Retention of Information

We may retain personal information for as long as reasonably necessary to fulfil the purposes for which it was collected, maintain appropriate organisational and financial records, comply with applicable legal, tax, accounting, regulatory, or reporting requirements, resolve disputes, and enforce our agreements and policies.

The period for which information is retained may vary depending on the nature and purpose of the information.

When personal information is no longer reasonably required, we may securely delete, anonymise, or otherwise dispose of it, subject to applicable legal and operational requirements.

11. Children’s Privacy and Beneficiary Information

Sam and Jane Foundation recognises the importance of protecting the privacy and dignity of children and vulnerable individuals.

The Foundation may collect or publish limited information, photographs, videos, testimonials, or stories relating to beneficiaries as part of its charitable programmes, impact reporting, awareness activities, and fundraising communications, subject to appropriate permissions, safeguards, and applicable laws.

We seek to avoid publishing unnecessary personal information about children or vulnerable beneficiaries.

Visitors must not copy, download, reproduce, redistribute, or misuse photographs, videos, personal stories, or identifying information relating to beneficiaries appearing on the Website without appropriate authorisation.

12. Photographs, Videos, and Testimonials

From time to time, Sam and Jane Foundation may publish photographs, videos, testimonials, stories, and other materials relating to its programmes and charitable activities.

These materials may be used to communicate the Foundation’s work, demonstrate programme impact, promote awareness, and inform donors and supporters.

The Foundation seeks to obtain appropriate permissions and take reasonable steps to protect the dignity and privacy of individuals featured in such materials.

If you believe that a photograph, video, testimonial, or other personal information published on our Website has been used inappropriately or without appropriate authorisation, please contact us so that we can review the matter.

13. Third-Party Websites and Links

Our Website may contain links to third-party websites, social media platforms, payment gateways, partner organisations, or other external resources.

These third-party websites operate independently from Sam and Jane Foundation and may have their own privacy policies and terms of use.

This Privacy Policy does not apply to information collected by third-party websites.

We encourage you to review the privacy policies of external websites before providing them with your personal information.

Sam and Jane Foundation is not responsible for the privacy practices, security, content, or policies of third-party websites.

14. Social Media and External Platforms

The Foundation may use social media platforms and other third-party communication services to share information about its activities and engage with supporters.

If you interact with us through such platforms, your information may also be subject to the privacy policies and terms of those respective platforms.

We recommend reviewing the relevant platform’s privacy policy before providing personal information or interacting through its services.

15. Your Rights and Choices

Subject to applicable laws and regulations, you may have certain rights relating to your personal information, including the right to:

• Request information about the personal data we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information where legally permissible.
• Withdraw consent where processing is based on consent, subject to applicable legal and operational requirements.
• Opt out of non-essential communications.
• Raise questions or concerns regarding the handling of your personal information.

To exercise any applicable rights or raise a privacy-related concern, please contact us using the contact details provided below.

The Foundation may need to verify your identity before processing certain requests.

16. Accuracy of Information Provided by You

You are responsible for ensuring that the personal information you provide to Sam and Jane Foundation is accurate, complete, and up to date.

If any information provided by you changes, you may contact us to request an appropriate correction or update.

The Foundation shall not be responsible for problems arising from inaccurate, incomplete, or outdated information supplied by you.

17. Data Breaches and Security Incidents

If Sam and Jane Foundation becomes aware of a security incident involving personal information, we will take reasonable steps to assess and respond to the incident and make any notifications or disclosures that may be required under applicable law.

Where appropriate, affected individuals or relevant authorities may be notified in accordance with applicable legal requirements.

18. Changes to This Privacy Policy

Sam and Jane Foundation may update or modify this Privacy Policy from time to time to reflect changes in our activities, Website functionality, technology, applicable laws, or organisational practices.

The updated Privacy Policy will be published on this page along with the revised “Last Updated” date.

We encourage visitors to periodically review this page to remain informed about how their information is handled.

19. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws applicable in India.

Any disputes relating to this Privacy Policy or the handling of personal information shall be subject to the jurisdiction of the competent courts in Guntur, Andhra Pradesh, India, subject to applicable law.

20. Contact Us

If you have any questions, concerns, requests, or complaints relating to this Privacy Policy or the handling of your personal information, please contact us:

Sam and Jane Foundation

Address: KKR Arcade, Flat No. 104, 2nd Lane, Vasantharayapuram, Guntur, Andhra Pradesh – 522007, India

Website: www.samandjane.org

Email: info@samandjane.org

Phone: +91 70938 82111

We value the trust placed in us by our donors, volunteers, beneficiaries, partners, and supporters and are committed to handling personal information responsibly and with appropriate care.